Omnichannel Retailing: How the Great Reset Will Shape the Future of Retail

Omnichannel retailing is an approach that provides a seamless and integrated customer experience between digital and physical channels such as website, social media and brick and mortar stores.

The pandemic forced retailers to accelerate and rethink their omnichannel strategies as restrictions limited in-person shopping. Retailers had to offer new ways for customers to experience their brands and more convenient ways to shop.

This event will bring retail industry leaders together to share their experiences from the past year, discuss how they see the future of omnichannel retailing and share how their companies are preparing for the future.

Time (ADT)

10:00 – Joe Jackman, Founder & CEO, Jackman Reinvents

10:30 – Doug Ettinger, President & CEO, Canada Post

11:00 – Stephen Brinkley, President, Sport Chek

11:30 – Retail Panel Featuring:

John DeFranco, Chief Commercial Officer, Staples Canada
Tanbir Grover, Chief Marketing & Digital Officer, PetValu
Lisa Reitman, Global Sourcing & Special Projects, Reitmans Canada Ltd
Nick Curalli, Vice President Technology Solutions, London Drugs Ltd
Hosted by: Michael LeBlanc, Host of RCC’s The Voice of Retail Podcast

Oct 1, 2021 10:00 AM ADT

To register: https://smu-ca.zoom.us/webinar/register/3516299855741/WN_S-mFLsAlQ96xowdcaUw8Dg